Privacy Policy
1car1 take our commitment to your privacy seriously and any information you supply to us is treated with the utmost care.
Controller of information
Any personal information provided to or gathered by this website is controlled primarily by 1car1 Ltd, whose registered office is at 15-17 Walter Street, Kirkstall, Leeds, LS4 2BB, United Kingdom.
What data does 1car1 collect?
Booking Information: When booking car rental services we ask for your name, postal address, telephone number and email address. This helps us to process your booking, to contact you if we have any problems with your request or to send you an electronic confirmation of the booking. If you pay for your rental at the time of booking you will be asked to enter your payment card type, number and expiration date to enable us to take your payment.
Online Account: When you make a booking, we will automatically create an online account. During this process you will be asked if you would like to join our mailing list. If you accept we will store the personal details you provide in our customer database. This will enable you to make future bookings more rapidly.
History of Transactions: We will maintain electronic records of all rental agreements and other transactions you enter into with 1car1.
IP address: We collect your IP address when you visit our site. This only identifies your ISP (Internet Service Provider) and does not contain any information about you as an individual. We use this information to help us understand more about where our site traffic originates.
Cookies: Our website uses "cookie" technology. "Cookies" are encrypted strings of text that a website stores on a user's computer. Cookies enable us to customise our website and offerings to your needs and provide you with a better online experience. In addition, cookies are used to measure usage of various pages on our website to help us make our information more pertinent to your needs and easy for you to access.
The types of cookies that we use are referred to as "session" cookies and "persistent" cookies. Session cookies are temporary and are automatically deleted once you leave our website. Persistent cookies remain on your computer hard drive until you delete them. We do not use cookies to gather information concerning your visits to other sites, nor ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with our website. Cookies do not corrupt or damage your computer, programs, or computer files.
How does 1car1 use your data?
Sharing Information: 1car1 will not release your personal details to any third party.
1car1 online surveys: When you participate in any online surveys you may be asked to supply certain personal information, for example age or income. Provision of all or any of the requested information is voluntary. Survey results will only be used to improve the car hire experience that we provide our customers and not for any other purpose.
Accessing and updating information
You are welcome to see the information held about you at any time and to make the necessary amendments to keep the information up to date. To view your personal information please login using your email address and password.
Subscribing to our email newsletter
Our email newsletter provides subscribers with the latest information on prices, offers, products, services and competitions. We will only send our newsletter to users who have agreed to receive it. When you agree to receive our newsletter we will ask for a minimum of your email address.
Over time we may ask for additional personal information about you. Providing this information is voluntary and will be used to customise the content of your newsletter so it is relevant to you. You can unsubscribe at any time and will be given the option to do so on our website and from each newsletter we send you.
Changes to this policy
Any changes to this privacy policy will always be posted to this page of our website.
